Retail Team Leader: Sales & Service Excellence

Clarks; South Ockendon; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

Clarks is seeking an Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This hands-on leadership role requires a proactive, customer-focused leader who can adapt to a fast-paced environment.

Ideal candidates will have experience in retail leadership, strong communication skills, and the ability to drive KPI performance while maintaining Clarks standards and delivering excellent service.

Qualifications

• Experience in retail leadership or supervisory roles.
• Ability to drive KPI performance and results.
• Strong communication and people leadership skills.

Responsibilities

• Support Store Manager in leading the retail team.
• Drive daily operations and customer service excellence.
• Ensure smooth store running and achievement of targets.

Skills

Retail leadership

KPI management

Interpersonal skills

Communication

Organizational skills

Problem-solving

Team motivation

Tools

POS systems

MS Office/Google Workspace

Job description

Clarks is seeking an Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This hands-on leadership role requires a proactive, customer-focused leader who can adapt to a fast-paced environment.

Ideal candidates will have experience in retail leadership, strong communication skills, and the ability to drive KPI performance while maintaining Clarks standards and delivering excellent service.