Retail Store Leader — Drive Impact & Customer Experience

Sainsbury's; Greater Manchester; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Annual bonus

Discount card

Generous holiday entitlement

Pension – employer contributions

Sainsbury’s share scheme

Wellbeing support

Cycle to Work

Colleague networks

Job summary

Sainsbury's is recruiting a Store Manager in Greater Manchester. You will lead the store’s operations and customer-focused initiatives, planning for upcoming trading activity, and ensuring safety and compliance. This role demands hands-on leadership and the ability to motivate teams to deliver excellent service and performance.

You will manage shifts, use data to improve customer journeys, and apply HR policies with care while fostering a supportive, inclusive workplace that drives store results.

Qualifications

• Experience leading fast-paced retail operations with accountability for customer, financial and team outcomes.
• Proven ability to use data and insights to improve performance and customer experience.
• Comfort navigating employee relations and applying HR policies consistently.

Responsibilities

• Lead store operations and ensure seamless daily activities across shifts.
• Plan and prepare for upcoming trading activity with commercial focus.
• drive safe and compliant store practices and policies.
• Develop leadership capabilities within the team and mentor colleagues.

Skills

Leadership

Customer service

People management

Data analysis

HR policy understanding

Tools

HRIS

MS Office

Job description

Sainsbury's is recruiting a Store Manager in Greater Manchester. You will lead the store’s operations and customer-focused initiatives, planning for upcoming trading activity, and ensuring safety and compliance. This role demands hands-on leadership and the ability to motivate teams to deliver excellent service and performance.

You will manage shifts, use data to improve customer journeys, and apply HR policies with care while fostering a supportive, inclusive workplace that drives store results.