Retail Shift Leader: Grow Teams, Delight Customers

Iceland Foods Ltd; Dorchester; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Store discount

Holiday entitlement

Christmas vouchers

Refer a Friend

Saving schemes

Long service awards

Healthcare option

Grocery Aid

Career progression

Inclusive environment

Job summary

Iceland Foods Ltd is seeking a committed Shift Manager to join our Dorchester store. You will support the management team to deliver consistent results and be the best place to shop and work.

You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store. Key responsibilities include maximizing profit through great availability, developing and retaining a strong team, and ensuring best-in-class processes and cash handling.

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Responsibilities

• Maximise profit: focus on great product availability and drive sales.
• Engage, develop & retain great people: support store engagement and inclusivity.
• Doing the right processes: follow daily actions and cash/security policies.
• Leadership: lead the team to deliver excellent customer experience.

Skills

Retail management

Team leadership

Communication

Shift planning

Feedback delivery

Customer focus

Job description

Iceland Foods Ltd is seeking a committed Shift Manager to join our Dorchester store. You will support the management team to deliver consistent results and be the best place to shop and work.

You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store. Key responsibilities include maximizing profit through great availability, developing and retaining a strong team, and ensuring best-in-class processes and cash handling.