Retail Shift Leader - Profit, People & Perks

Iceland Foods Ltd; Binley; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

15% discount in all Iceland and The 2%

28 days holiday (including Bank Holida

Christmas vouchers – increasing with/

Refer a Friend scheme

Christmas saving schemes

Long service awards

Healthcare plan option

Grocery Aid support

Career progression opportunities

Inclusive work environment

Job summary

Iceland Foods Ltd. is hiring a dedicated Shift Manager to support the management team in delivering consistent results and creating the best place to shop and work.

You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store. The role focuses on maximising profit through strong product availability, driving sales, and delivering on actions set by the line manager, while engaging and developing the store team and maintaining excellent

Qualifications

• Proven experience in a retail management or supervisory role.
• Communicates effectively with every colleague to deliver store tasks first time, every time.
• Plans and organises the shift, using every member of the team.
• Provides balanced feedback when needed to improve the performance of every colleague.
• Sets the pace of the team, when on shift, by being hands on to deliver a great store.

Responsibilities

• Maximise profit: Have a clear focus on delivering great availability for your customers.
• Maximise profit: Play an active role in your store to “sell a £1 & save a £1” to help drive sales.
• Maximise profit: Deliver on all agreed actions set for you by your line manager.
• Engage, Develop & Retain Great People: Proactively support and work with the Talking Shop Rep in your store.
• Engage, Develop & Retain Great People: Support team engagement in your store.
• Engage, Develop & Retain Great People: Create an inclusive culture where everyone can be their best.
• Engage, Develop & Retain Great People: Take a proactive approach to personal development and share knowledge to up-skill the team.
• Doing The Right Processes And Doing Them Right: Complete actions set by your line manager on the daily floor walk with a customer-focused lens.
• Doing The Right Processes And Doing Them Right: Maintain a positive approach to service in-store and at the doorstep.
• Doing The Right Processes And Doing Them Right: Follow and implement cash handling and security policies & processes.
• Doing The Right Processes And Doing Them Right: Contribute to best-in-class digital service through all ‘One Best Way’ processes.
• Leadership: Be approachable to customers.
• Leadership: Look after colleagues by being respectful.
• Leadership: Work collaboratively with enthusiasm.
• Leadership: Reduce waste by taking action.
• Leadership: Care about the business and people by being considerate.

Skills

Retail management

Communication

Shift planning

Feedback

Team leadership

Job description

Iceland Foods Ltd. is hiring a dedicated Shift Manager to support the management team in delivering consistent results and creating the best place to shop and work.

You will be recruited as a Retail Assistant and receive a £2 supplement for every hour that you shift manage the store. The role focuses on maximising profit through strong product availability, driving sales, and delivering on actions set by the line manager, while engaging and developing the store team and maintaining excellent