Retail Shift Leader: Flexible Hours & Team Leadership

Tesco; Winchester; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

Colleague discount

Flexible working

Wellbeing resources

Life cover

Pension with employer contributions

Uniform provided

Job summary

Tesco is hiring a Shift Leader to manage a busy store floor, guide a diverse team, and ensure top customer service. You will coordinate shifts, coach colleagues, and drive performance while keeping safety a priority. The role offers flexibility with hours and a guaranteed minimum weekly commitment.

Applicants should be energetic, communicative, and customer-focused, ready to lead by example in a dynamic retail environment.

Qualifications

• Deliver great customer service meeting every customer's needs.
• Build strong relationships to create team spirit and collaboration.
• Clear communicator keeping the team well informed.
• Confident in taking the lead when required.
• Flexible and able to handle change to serve customers and colleagues.
• Energetic with drive to exceed expectations.
• Always looking to serve Britain’s shoppers better.

Responsibilities

• Lead a team to deliver in a fast-paced store environment.
• Coordinate activities and drive performance.
• Coach and provide feedback to improve service.
• Monitor team performance and implement practical improvements.
• Ensure the area remains safe for staff and customers.

Skills

Customer service

Team leadership

Communication

Decision making

Flexibility

Energy

Job description

Tesco is hiring a Shift Leader to manage a busy store floor, guide a diverse team, and ensure top customer service. You will coordinate shifts, coach colleagues, and drive performance while keeping safety a priority. The role offers flexibility with hours and a guaranteed minimum weekly commitment.

Applicants should be energetic, communicative, and customer-focused, ready to lead by example in a dynamic retail environment.