Retail Shift Leader - Flexible Hours and Team Impact

Tesco Retail; Dungannon; On-site; GBP 14,000 - 19,000; Full time

Job summary

Tesco is seeking a Shift Leader to manage duty shifts, coordinate a team, and ensure a clean, well-stocked store while delivering excellent customer service. You will drive frontline operations and be the face of our store in daily customer interactions.

The role emphasizes leadership, flexibility, and strong communication to meet shopper needs and support store performance. A dynamic, retail environment awaits with opportunities to progress within Tesco.

Qualifications

• Strong customer service mindset required.
• Experience leading a small team is preferred.
• Excellent communication with colleagues and customers.

Responsibilities

• Lead store duty shifts and co-ordinate a team to deliver a clean, full store.
• Provide on-the-job coaching and feedback to improve customer service.
• Role model great customer service to meet shoppers’ needs.

Skills

Customer service

Team leadership

Communication

Job description

Tesco is seeking a Shift Leader to manage duty shifts, coordinate a team, and ensure a clean, well-stocked store while delivering excellent customer service. You will drive frontline operations and be the face of our store in daily customer interactions.

The role emphasizes leadership, flexibility, and strong communication to meet shopper needs and support store performance. A dynamic, retail environment awaits with opportunities to progress within Tesco.