Retail Shift Leader — Flexible Hours & Growth Path

Tesco; Northampton; On-site; GBP 2,066,000 - 2,342,000; Full time

Benefits offered by this job

Holiday and personal days

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover and pension

Discounts and cycle-to-work schemes

Uniform provided

Job summary

Tesco is looking for a Shift Lead to guide store teams, ensure excellent customer service, and manage day-to-day operations. You’ll be the go-to person on shift, coordinating across departments and helping colleagues deliver great service to every customer.

The role offers flexible hours with a guaranteed minimum weekly hours, and requires being 18 or over. Tesco supports a diverse, inclusive environment with opportunities to develop leadership skills.

Qualifications

• Experience in a team lead or management position in a fast-paced retail environment.
• Strong customer service ethos and ability to motivate others.
• Clear communicator across all levels of staff and customers.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Work across all store areas and support day-to-day queries as the go-to person.
• Build positive, inclusive relationships to help colleagues perform at their best.

Skills

Team leadership

Customer service focus

Communication skills

Flexibility

Job description

Tesco is looking for a Shift Lead to guide store teams, ensure excellent customer service, and manage day-to-day operations. You’ll be the go-to person on shift, coordinating across departments and helping colleagues deliver great service to every customer.

The role offers flexible hours with a guaranteed minimum weekly hours, and requires being 18 or over. Tesco supports a diverse, inclusive environment with opportunities to develop leadership skills.