Retail Shift Leader - Flexible Hours & Benefits

Tesco; Manchester; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday 20 days + personal day (rises)

Flexible working from day one

10% colleague discount

Wellbeing services

Life cover

Pension with matching contributions

Discounts, shares and cycle-to-work

Uniform provided

Job summary

Tesco is hiring a Shift Lead in the United Kingdom. You will lead a store team to deliver an outstanding customer experience, working across store areas and guiding colleagues in day-to-day queries. You’ll be the go-to person, make flexible decisions, and coach the team to provide great service.

We offer flexible working from day one, 20 days holiday plus personal day and a range of benefits. You must be 18+ and ready to adapt in a fast-paced retail environment.

Qualifications

• Experience in a fast-paced retail environment in a team lead or managerial role.
• Strong service mindset with a focus on customer needs.
• Clear communicator who informs the team effectively.
• Natural leader who motivates and inspires the team to deliver results.
• Ability to coach colleagues and provide constructive feedback.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Collaborate across store areas and assist colleagues with day-to-day queries.
• Build inclusive relationships to help colleagues perform at their best.
• Lead the store in the Manager’s absence with balanced, flexible decisions.
• Coach colleagues and model excellent service.
• Identify opportunities to better serve customers, communities, and the planet.

Skills

Team leadership

Management experience

Customer service

Communication

Adaptability

Job description

Tesco is hiring a Shift Lead in the United Kingdom. You will lead a store team to deliver an outstanding customer experience, working across store areas and guiding colleagues in day-to-day queries. You’ll be the go-to person, make flexible decisions, and coach the team to provide great service.

We offer flexible working from day one, 20 days holiday plus personal day and a range of benefits. You must be 18+ and ready to adapt in a fast-paced retail environment.