Retail Shift Lead — Flexible Hours & Team Leadership

Tesco; Clydebank; On-site; GBP 21,000 - 23,000; Part time

Job summary

Tesco is seeking a Shift Lead in the United Kingdom to guide store teams and deliver exceptional in-store experiences. The role emphasizes leadership, customer service excellence, and adaptability within a fast-paced retail setting.

Weekly hours are flexible with a minimum commitment of 16 hours; the position offers competitive hourly pay and opportunities to grow within Tesco’s inclusive environment. Applicants must be 18+ and ready to lead diverse teams.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong customer service mindset with ability to coach others.

Responsibilities

• Leading the team to deliver a great in-store customer experience.
• Work across all store areas and colleagues to handle day-to-day queries.
• Be the go-to person for day-to-day operational decisions.
• Coach colleagues and give feedback to ensure great service.
• Communicate clearly to keep the team informed.
• In the manager’s absence, confidently lead the store.

Skills

Team leadership

Customer service

Communication

Job description

Tesco is seeking a Shift Lead in the United Kingdom to guide store teams and deliver exceptional in-store experiences. The role emphasizes leadership, customer service excellence, and adaptability within a fast-paced retail setting.

Weekly hours are flexible with a minimum commitment of 16 hours; the position offers competitive hourly pay and opportunities to grow within Tesco’s inclusive environment. Applicants must be 18+ and ready to lead diverse teams.