Retail Shift Leader — Flexible Hours & Growth

Tesco; Lower Blandford St Mary; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Staff discount

Wellbeing services

Life cover & pension

Cycle-to-work

Uniform provided

Job summary

Tesco is hiring a Shift Lead in the United Kingdom. You will lead a store team, ensure a great customer experience, and support colleagues across departments. The role emphasizes flexible, inclusive leadership and proactive service in a fast-paced retail environment.

We offer structured hours, a guaranteed minimum weekly commitment, and benefits including colleague discounts and wellbeing support. 18+ eligibility applies.

Qualifications

• Experience in a team lead or management role in a fast-paced retail environment.
• Strong service orientation and ability to motivate others.
• Clear communicator who informs the team effectively.

Responsibilities

• Leading the team to deliver a great customer experience in-store.
• Working across all store areas and assisting colleagues with day-to-day queries.
• Building positive, inclusive relationships to help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting to change.
• Coaching colleagues, giving feedback and modeling great service.
• Seeking opportunities to serve customers, communities, and the planet better.

Skills

Leadership

Team management

Customer service

Communication

Store operations

Job description

Tesco is hiring a Shift Lead in the United Kingdom. You will lead a store team, ensure a great customer experience, and support colleagues across departments. The role emphasizes flexible, inclusive leadership and proactive service in a fast-paced retail environment.

We offer structured hours, a guaranteed minimum weekly commitment, and benefits including colleague discounts and wellbeing support. 18+ eligibility applies.