Retail Shift Leader — Flexible Hours & Benefits

Tesco PLC; Salisbury; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement 20 days

Flexible working

Clubcard discount

Wellbeing services

Life cover & pension

Discounts & shares

Uniform provided

Job summary

Tesco PLC in the United Kingdom is seeking a Shift Lead to guide store teams and ensure a standout customer experience on a daily basis. You will oversee operations across store areas, coach colleagues, and act as the store leader in the Manager's absence.

The role emphasizes flexible scheduling, inclusivity, and delivering service excellence in a fast-paced retail environment. This position offers guaranteed minimum hours, with many locations providing shifts of 16+ hours per week and

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong communication and coaching skills.
• Customer-focused with inclusive leadership.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with colleagues, the go-to person for day-to-day queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and modelling great service.
• Staying curious and seeking opportunities to serve customers, communities and planet a little better every day.
• Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• Build positive, long lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

Skills

Leading teams

Coaching

Communication

Customer service

Flexibility

Job description

Tesco PLC in the United Kingdom is seeking a Shift Lead to guide store teams and ensure a standout customer experience on a daily basis. You will oversee operations across store areas, coach colleagues, and act as the store leader in the Manager's absence.

The role emphasizes flexible scheduling, inclusivity, and delivering service excellence in a fast-paced retail environment. This position offers guaranteed minimum hours, with many locations providing shifts of 16+ hours per week and