Retail Shift Lead — Flexible Hours & Team Leadership

Tesco; Altrincham; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Staff discount

Flexible shifts

Career progression

Training and development

Wellbeing support

Job summary

Tesco is hiring a Shift Lead to ensure excellent customer experiences in our stores. You will lead the team, coordinate across departments, and act as the go-to person for daily operations. The role offers stable hours with guaranteed minimum weekly commitment.

We value strong leadership, a passion for service, and the ability to adapt quickly to changing needs. 18+ and a proactive, inclusive approach are essential for success.

Qualifications

• Experience in a team lead or management role in retail.
• Ability to deliver great service and meet customer needs.
• Clear communication and inclusive team leadership.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Be the go-to person for day-to-day operational queries across store areas.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Lead the store in the Manager’s absence with balanced, flexible decisions.

Skills

Team leadership

Customer service

Communication

Flexibility

Job description

Tesco is hiring a Shift Lead to ensure excellent customer experiences in our stores. You will lead the team, coordinate across departments, and act as the go-to person for daily operations. The role offers stable hours with guaranteed minimum weekly commitment.

We value strong leadership, a passion for service, and the ability to adapt quickly to changing needs. 18+ and a proactive, inclusive approach are essential for success.