Retail Shift Lead - Flexible Hours & Growth

Tesco; Dorchester; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement (20–22 days)

Flexible hours

Colleague Clubcard discount

Wellbeing services

Pension with company match

Life cover

Job summary

Tesco is seeking a Shift Lead to guide store teams and deliver exceptional customer service. You will manage daily operations, support colleagues across departments, and ensure a welcoming shopping experience.

The role requires being over 18, with prior team-lead experience in retail, and a clear communicator who motivates the team to achieve strong results in a fast-paced environment.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong service mindset with ability to coach colleagues.
• Clear communicator with ability to keep team informed.

Responsibilities

• Lead the team to deliver a great in-store experience.
• Work across store areas and be the go-to for daily queries.
• Build inclusive relationships to help colleagues perform their best.
• Lead the store in the Manager’s absence with balanced decision making.
• Coach colleagues and provide constructive feedback.
• Seek opportunities to improve service for customers and communities.

Skills

Team leadership

People management

Customer service

Communication

Job description

Tesco is seeking a Shift Lead to guide store teams and deliver exceptional customer service. You will manage daily operations, support colleagues across departments, and ensure a welcoming shopping experience.

The role requires being over 18, with prior team-lead experience in retail, and a clear communicator who motivates the team to achieve strong results in a fast-paced environment.