Retail Shift Lead - Flexible Hours & Team Leadership

Tesco; West Parley; On-site; GBP 22,000 - 23,000; Part time

Job summary

Tesco is looking for a Shift Lead to supervise store operations and lead a team to deliver outstanding in-store experiences for customers. The role emphasizes strong leadership, collaboration with colleagues across departments, and maintaining a positive, inclusive team environment.

You will be expected to be a visible role model, guide shifts in the Store Manager’s absence, and adapt to changing priorities while upholding Tesco’s commitments to customers and the community.

Qualifications

• Leading the team to deliver a great experience for customers in-store.
• Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Job description

Tesco is looking for a Shift Lead to supervise store operations and lead a team to deliver outstanding in-store experiences for customers. The role emphasizes strong leadership, collaboration with colleagues across departments, and maintaining a positive, inclusive team environment.

You will be expected to be a visible role model, guide shifts in the Store Manager’s absence, and adapt to changing priorities while upholding Tesco’s commitments to customers and the community.