Retail Shift Lead: Flexible Hours, Inclusive Team, Growth

Tesco; Huddersfield; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco Shift Lead role in the United Kingdom is focused on leading store teams to deliver outstanding customer experiences. You’ll be the go-to person for day-to-day operational queries and help drive sales, service, and efficiency across all store areas.

You’ll coach colleagues, model great service, and lead in the Manager’s absence while staying adaptable to change and focused on inclusion and community impact.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Strong customer service mindset and role modelling.
• Clear communicator with ability to keep team informed and connected.
• Strong leadership presence and ability to inspire the team.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across all store areas and with colleagues to resolve daily queries.
• Coach colleagues, give feedback and model excellent service.
• Be a reliable presence and lead the store in the Manager’s absence.

Skills

Team leadership

Coaching

Communication

Customer service

Retail experience

Job description

Tesco Shift Lead role in the United Kingdom is focused on leading store teams to deliver outstanding customer experiences. You’ll be the go-to person for day-to-day operational queries and help drive sales, service, and efficiency across all store areas.

You’ll coach colleagues, model great service, and lead in the Manager’s absence while staying adaptable to change and focused on inclusion and community impact.