Retail Security Specialist: Visible Deterrent

OCS; Tees Valley; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks

Job summary

OCS UK & Ireland is recruiting a Retail Security Officer to protect customers, staff and stock in a Darlington-based role with variable shifts. You will deter theft, patrol the store, monitor CCTV, respond to alarms, and work closely with management to ensure safety and security.

A customer-focused, professional presence is essential. The ideal candidate holds a valid SIA Licence (DS/SG), can obtain DBS and BS7858 clearance, and demonstrates strong observation and reporting skills.

Qualifications

• Right to work in the UK and ability to undergo DBS and BS7858 clearance.
• SIA Licence (DS or Security Guarding) with security experience.
• Strong observational skills and calm, professional handling of incidents.

Responsibilities

• Maintain a visible security presence and deter theft and ASB.
• Patrol the store and monitor CCTV for suspicious activity.
• Respond to alarms and incidents and escalate as required.
• Conduct searches following company procedures when necessary.
• Complete accurate incident and observation reports.
• Work with store management on security matters.
• Provide a professional and approachable presence.
• Assist customers and staff with queries.
• De-escalate challenging situations calmly.
• Follow all site procedures and legal requirements.
• Support the wider team and undertake additional duties as required.

Skills

Observation skills

Communication skills

Professional demeanor

Education

SIA Licence (DS/SG)

DBS clearance

BS7858 clearance

Tools

CCTV monitoring

Job description

OCS UK & Ireland is recruiting a Retail Security Officer to protect customers, staff and stock in a Darlington-based role with variable shifts. You will deter theft, patrol the store, monitor CCTV, respond to alarms, and work closely with management to ensure safety and security.

A customer-focused, professional presence is essential. The ideal candidate holds a valid SIA Licence (DS/SG), can obtain DBS and BS7858 clearance, and demonstrates strong observation and reporting skills.