Retail Security Officer | Visible Deterrence & Service

OCS; Penrith; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Discounts via Hapi app

Flexible Pay via Wagestream

Job summary

OCS UK & Ireland is seeking a Retail Security Officer at Morrisons Penrith. You will deter theft, patrol the store, monitor CCTV, respond to incidents, and assist customers while maintaining a professional presence.

Role requires an SIA licence (DS/Guarding), DBS/BS7858 clearance, and flexibility for weekend/evening shifts. You will work with store management to ensure safety and compliance, supporting a broader security team.

Qualifications

• Must have the Right to Work in the UK and ability to undergo DBS and BS7858 security clearance.
• Valid SIA Licence (Door Supervisor or Security Guarding) and relevant security experience.
• Strong observational skills with the ability to identify suspicious behaviour.
• Excellent communication skills for reporting and interactions.
• Flexibility to work varied shifts, including weekends and evenings.

Responsibilities

• Maintain a visible security presence, deterring theft and anti-social behaviour
• Patrol the store and monitor CCTV for suspicious activity
• Respond to alarms and incidents, escalating where required
• Conduct searches in line with company procedures when necessary
• Complete accurate incident and observation reports
• Work closely with store management and staff on security matters
• Provide a professional and approachable presence
• Assist customers and staff with queries
• De-escalate challenging situations calmly
• Follow all site procedures, company policies and legal requirements
• Support the wider team and undertake additional duties as required

Skills

Right to Work in UK

DBS clearance

BS7858 clearance

SIA Licence (DS/Guarding)

Security experience

Observational skills

Calm handling of incidents

Verbal & written communication

Flexibility with shifts

Job description

OCS UK & Ireland is seeking a Retail Security Officer at Morrisons Penrith. You will deter theft, patrol the store, monitor CCTV, respond to incidents, and assist customers while maintaining a professional presence.

Role requires an SIA licence (DS/Guarding), DBS/BS7858 clearance, and flexibility for weekend/evening shifts. You will work with store management to ensure safety and compliance, supporting a broader security team.