Retail Security Specialist - Protect & Welcome Shoppers

Mitie Group plc.; England; On-site; GBP 21,000 - 27,000; Full time

Job summary

Mitie Group plc is seeking a professional Security Officer to help protect people, property and assets while delivering an outstanding service experience at client sites across the United Kingdom.

The role emphasizes high standards of security, licence compliance, health and safety, and building positive relationships with colleagues and customers through proactive, customer-facing support.

Qualifications

• Excellent communication and interpersonal skills.
• Professional, approachable, and confident manner.
• Strong attention to detail and ability to stay calm under pressure.
• Ability to work independently and as part of a team.
• Commitment to delivering excellent customer service.

Responsibilities

• Provide security service in line with site instructions and procedures.
• Support delivery of customer service and contract performance standards.
• Build positive relationships with colleagues, customers and stakeholders.
• Maintain required SIA licence and complete training as needed.
• Promote a safe, secure environment and report incidents promptly.

Skills

Excellent communication

Professional appearance

Approachable demeanor

Attention to detail

Independent work

Customer service focus

Job description

Mitie Group plc is seeking a professional Security Officer to help protect people, property and assets while delivering an outstanding service experience at client sites across the United Kingdom.

The role emphasizes high standards of security, licence compliance, health and safety, and building positive relationships with colleagues and customers through proactive, customer-facing support.