Retail Security Pro - Calm, Customer-First Protector

Mitie Group plc.; Newcastle upon Tyne; In loco; GBP 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

£13.58 per hour

Guaranteed 25 hours per week

25% colleague discount

SIA licence renewal funded

Share Incentive Plan

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Descrizione del lavoro

Mitie Group plc. in Newcastle is seeking a Retail Security Officer to help protect customers, colleagues and stock at M&S. You will act with calm professionalism in a fast-paced retail setting, providing a friendly, supportive presence for shoppers and staff.

The role focuses on security incident response, prevention of loss, and a customer‑centric approach, using store technology and body‑worn cameras to ensure safe operations and a welcoming environment.

Competenze

• Previous security experience preferred.
• SIA licence desirable, although not essential.
• Strong communication and interpersonal skills.
• Calm, confident and professional approach.

Mansioni

• Maintain a visible, welcoming presence in store and assist customers and colleagues.
• Prevent loss, respond to incidents and support safety procedures.
• Utilise store technology including mobile reporting and body‑worn cameras to support operations.

Conoscenze

Customer service

Security experience

SIA Licence

Descrizione del lavoro

Mitie Group plc. in Newcastle is seeking a Retail Security Officer to help protect customers, colleagues and stock at M&S. You will act with calm professionalism in a fast-paced retail setting, providing a friendly, supportive presence for shoppers and staff.

The role focuses on security incident response, prevention of loss, and a customer‑centric approach, using store technology and body‑worn cameras to ensure safe operations and a welcoming environment.