Retail Security Officer (SIA) - £12.71/h, Overtime & Training

Kingdom Services Group Ltd; Croydon; Sur place; GBP 16 000 - 20 000; Plein temps

Avantages offerts par ce poste

Pension scheme

Overtime opportunities

Early pay scheme

Employee Assistance Programme

Wellbeing support

Training and development

Career progression

Résumé du poste

Poundstretcher Croydon is seeking experienced Security Officers (SIA Door Supervisors) for permanent roles at CR0 1RB. You will maintain a visible security presence, patrol, assist customers, and report incidents. Shifts include 12:00–20:00 and 10:00–16:00 across 30h or 24h per week, with overtime.

Kingdom Services Group provides a supportive environment, competitive hourly rate, pension, wellbeing support, and ongoing training with career progression opportunities.

Qualifications

• Valid SIA Door Supervisor Licence.
• Own transport is essential.
• Excellent communication and customer service skills.
• Professional, confident, and approachable manner.
• Strong observational and problem-solving abilities.
• Ability to remain calm under pressure and handle challenging situations.
• Full five-year checkable employment history.
• Ability to work independently and as part of a team.

Responsabilités

• Maintain a visible security presence throughout the store.
• Conduct regular patrols and monitor activity within the premises.
• Prevent theft, loss, damage, and anti-social behaviour.
• Respond professionally to incidents, emergencies, and security concerns.
• Complete Daily Occurrence Book (DOB) entries and incident reports accurately.
• Provide excellent customer service and assistance to customers and visitors.
• Build positive relationships with store colleagues and management.
• Support stock protection and loss prevention initiatives.
• Monitor and report health and safety issues where required.
• Handle conflict situations professionally and effectively.
• Ensure all security procedures and company policies are followed at all times.
• Liaise with emergency services and management when necessary.

Connaissances

Communication skills

Customer service

Observational skills

Problem solving

Calm under pressure

Team player

Description du poste

Poundstretcher Croydon is seeking experienced Security Officers (SIA Door Supervisors) for permanent roles at CR0 1RB. You will maintain a visible security presence, patrol, assist customers, and report incidents. Shifts include 12:00–20:00 and 10:00–16:00 across 30h or 24h per week, with overtime.

Kingdom Services Group provides a supportive environment, competitive hourly rate, pension, wellbeing support, and ongoing training with career progression opportunities.