Retail Security Officer - SIA Licensed, Customer Focus

Kingdom Services Group Ltd; Luton; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Contributory pension scheme

Friendly and supportive team

Overtime opportunities

Advanced/early pay scheme

Employee Assistance Programme

Job summary

Kingdom Group is recruiting on behalf of Poundstretcher for a Retail Security Officer in Luton. You will provide a highly visible security presence, deter theft, and support the store team while delivering excellent customer service.

The role requires a valid SIA Door Supervisor Licence, a professional approach, and the ability to work a 30-hour weekly pattern. Ongoing training and career development opportunities are available.

Qualifications

• SIA Door Supervisor Licence is required.
• Strong customer service and communication skills are essential.
• Five-year checkable employment history preferred.

Responsibilities

• Provide visible security presence in-store.
• Conduct internal and external patrols.
• Prevent theft and anti-social behaviour.
• Respond to incidents and emergencies professionally.
• Complete DOB entries and incident reports.
• Monitor store activity and identify security risks.
• Support store management and staff as needed.
• Deliver excellent customer service to customers and visitors.
• Ensure security procedures are followed.

Skills

Customer service

Communication

Observation

Problem-solving

Education

SIA Door Supervisor Licence

Tools

None

Job description

Kingdom Group is recruiting on behalf of Poundstretcher for a Retail Security Officer in Luton. You will provide a highly visible security presence, deter theft, and support the store team while delivering excellent customer service.

The role requires a valid SIA Door Supervisor Licence, a professional approach, and the ability to work a 30-hour weekly pattern. Ongoing training and career development opportunities are available.