Retail Security Officer - SIA Licensed & Customer-Focused

Kingdom Services Group Ltd; Walthamstow; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Colleague CARE platform

Employee discounts

Career progression opportunities

Ongoing training and development

Referral bonus scheme

Recognition programmes

Paid Social Value Days

Job summary

Kingdom Group is recruiting for a professional, reliable Retail Security Officer to join our team at Poundstretcher Leyton, London. You will provide a highly visible security presence, deter theft, and deliver excellent customer service while maintaining a safe environment.

The role requires an SIA Door Supervisor Licence, own transport, and prior retail security experience is preferred. Shift pattern is 38 hours weekly with fixed days Wed-Sun.

Qualifications

• SIA Door Supervisor Licence is essential for this role.
• Candidates must have their own transport.
• Retail security experience is preferred.
• Excellent communication and customer service skills.

Responsibilities

• Maintain a professional and visible security presence within the store.
• Deter theft, anti-social behaviour, and other security-related incidents.
• Conduct regular patrols of the store and surrounding areas.
• Respond to incidents professionally and in line with company procedures.
• Deliver excellent customer service to customers and colleagues.
• Complete accurate incident reports and relevant documentation.
• Support store management with loss prevention initiatives.
• Maintain a safe, secure, and welcoming environment at all times.

Skills

SIA Door Supervisor Licence

Customer service

Job description

Kingdom Group is recruiting for a professional, reliable Retail Security Officer to join our team at Poundstretcher Leyton, London. You will provide a highly visible security presence, deter theft, and deliver excellent customer service while maintaining a safe environment.

The role requires an SIA Door Supervisor Licence, own transport, and prior retail security experience is preferred. Shift pattern is 38 hours weekly with fixed days Wed-Sun.