SIA-Licensed Retail Security Officer - Customer Focused

Kingdom Services Group; Walthamstow; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Discounts

Career progression

Training & development

Referral bonus

Recognition programs

Social Value Days

Supportive team

Job summary

Kingdom Group is recruiting for a professional Retail Security Officer to join our team at Poundstretcher Leyton. The role requires a highly visible security presence to keep customers and staff safe, while delivering excellent customer service.

The successful candidate will hold a valid SIA Door Supervisor Licence, have own transport and be able to work 38 hours per week on a Wednesday-Sunday pattern, including 11:00–19:00 on Wed/Thu/Fri and 11:00–17:00 on Sat/Sun. Flexibility may be required.

Qualifications

• A valid SIA Door Supervisor Licence is essential.
• Candidates must have their own transport.
• Experience in retail security is preferred.
• Professional, reliable and customer-focused with strong communication skills.

Responsibilities

• Maintain a professional and visible security presence within the store.
• Deter theft, anti-social behaviour, and other security-related incidents.
• Conduct regular patrols of the store and surrounding areas.
• Respond to incidents professionally and in line with company procedures.
• Deliver excellent customer service to customers and colleagues.
• Complete accurate incident reports and relevant documentation.
• Support store management with loss prevention initiatives.
• Maintain a safe, secure, and welcoming environment at all times.

Skills

SIA Door Supervisor Licence

Own transport

Customer service

Retail security experience

Job description

Kingdom Group is recruiting for a professional Retail Security Officer to join our team at Poundstretcher Leyton. The role requires a highly visible security presence to keep customers and staff safe, while delivering excellent customer service.

The successful candidate will hold a valid SIA Door Supervisor Licence, have own transport and be able to work 38 hours per week on a Wednesday-Sunday pattern, including 11:00–19:00 on Wed/Thu/Fri and 11:00–17:00 on Sat/Sun. Flexibility may be required.