Retail Security Officer – Loss Prevention & Safety

B&M Retail; Woolwich; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Store discount

Colleague portal discounts

Hospitality benefits

Job summary

B&M Retail is hiring a Retail Security Officer in Charlton. This full-time role covers daytime, evening and weekend shifts, focused on protecting people, products and store environments while delivering a welcoming customer experience.

You will monitor CCTV, assist with loss prevention, and collaborate with the Store Management Team to uphold safety standards and professionalism across the store.

Qualifications

• Customer-first mindset and professional approach.
• Strong verbal and written communication.
• Able to stay calm and act with integrity under pressure.

Responsibilities

• Actively monitor the store to identify, prevent and report incidents.
• Operate and review CCTV systems in line with policies.
• Support health and safety procedures.
• Conduct investigations into loss, theft and fraud.
• Engage with customers and colleagues to resolve situations calmly.

Skills

Customer service mindset

Communication skills

Calm under pressure

Team player

Integrity

Job description

B&M Retail is hiring a Retail Security Officer in Charlton. This full-time role covers daytime, evening and weekend shifts, focused on protecting people, products and store environments while delivering a welcoming customer experience.

You will monitor CCTV, assist with loss prevention, and collaborate with the Store Management Team to uphold safety standards and professionalism across the store.