Retail Security Officer – Loss Prevention (Full-Time, Flexible Shifts)

B&M Retail; Loughborough; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Store discount

Colleague discounts

Benefits portal

Job summary

B&M Retail in Loughborough is seeking a confident Retail Security Officer to safeguard people, products and store environments while delivering a welcoming customer experience.

You’ll work flexible daytime, evening and weekend shifts as part of the store team, monitor CCTV, prevent loss and report incidents, and support Health & Safety procedures.

Join a fast-growing retailer with strong leadership and opportunities for personal development and progression within the team.

Qualifications

• Follow procedures and remain composed in challenging situations.
• Strong verbal and written communication skills.
• Confidence handling difficult conversations in a professional manner.
• Sound judgement, honesty, integrity and a strong work ethic.
• A supportive team player who takes pride in doing the right thing.

Responsibilities

• Actively monitoring the store to identify, prevent and report incidents.
• Operating and reviewing CCTV systems in line with company policies.
• Supporting the enforcement of Health & Safety procedures.
• Conducting investigations into stock loss, theft and fraud.
• Engaging with customers and colleagues to resolve situations calmly and effectively.

Skills

Procedures

Composure

Verbal communication

Written communication

Difficult conversations

Job description

B&M Retail in Loughborough is seeking a confident Retail Security Officer to safeguard people, products and store environments while delivering a welcoming customer experience.

You’ll work flexible daytime, evening and weekend shifts as part of the store team, monitor CCTV, prevent loss and report incidents, and support Health & Safety procedures.

Join a fast-growing retailer with strong leadership and opportunities for personal development and progression within the team.