Mobile Retail Security Officer - Flexible Shifts & Sites

OCS; Redruth, Truro; Remote; GBP 21,000 - 28,000; Full time

Job summary

OCS UK & Ireland is recruiting a Retail Area Support Officer to maintain a safe environment across multiple retail locations. The role involves mobile patrols, CCTV monitoring, incident reporting, and collaboration with store teams to deter theft and maintain security at all times.

Flexibility to work varied shifts, evenings, weekends and bank holidays is required. A valid SIA licence is essential, with a proactive and professional approach to safety and service.

Qualifications

• Right to work in the UK.
• Valid SIA Licence – Door Supervisor or Security Guarding.
• Strong observational skills and attention to detail.
• Proven ability to manage challenging situations professionally.
• Excellent communication skills – both verbal and written.
• Proactive, reliable, and professional approach to safety and service.

Responsibilities

• Maintain a strong and visible security presence to deter theft and risks across locations.
• Conduct regular patrols of store premises.
• Monitor CCTV and security systems for suspicious activity.
• Carry out searches in line with policy and law.
• Respond to alarms and incidents promptly and escalate when needed.
• Complete accurate incident and observation reports.
• Collaborate with store teams to address security concerns.
• Provide a professional, approachable presence for customers and staff.
• Assist with directions, queries and general support.
• De-escalate confrontational situations calmly and effectively.
• Adhere to site procedures, policies and legal requirements.
• Support wider security team and undertake additional duties as directed.

Skills

SIA Licence

Patrols

Observation

Communication

Job description

OCS UK & Ireland is recruiting a Retail Area Support Officer to maintain a safe environment across multiple retail locations. The role involves mobile patrols, CCTV monitoring, incident reporting, and collaboration with store teams to deter theft and maintain security at all times.

Flexibility to work varied shifts, evenings, weekends and bank holidays is required. A valid SIA licence is essential, with a proactive and professional approach to safety and service.