Retail Security Officer - Elevate Customer Experience & 40+hrs

Mitie Cleaning & Hygiene Services; Cardiff; In loco; GBP 16.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

SIA licence renewal training

Mitie benefits programme

Employee discounts

Descrizione del lavoro

Mitie Cleaning & Hygiene Services is seeking a Retail Security Officer for M&S Culverhouse Cross in Cardiff. The role focuses on safety, professionalism and customer service within a premium retail environment. You will help deliver a secure and welcoming store experience while supporting colleagues and customers.

The position offers guaranteed 40+ hours per week at £13.96 per hour, with training, development and access to Mitie benefits. A strong UK work history is valued.

Competenze

• Strong communication and people skills.
• Professional demeanor and emotional intelligence.
• Confidence and sound judgement under pressure.
• Calm and positive approach in challenging situations.
• Genuine desire to help customers and colleagues.
• Pride in delivering high standards daily.

Mansioni

• Maintain a safe and secure environment within a premium retail setting.
• Contribute to the customer journey and store experience.
• Respond appropriately to incidents, theft and security concerns.
• De-escalate situations calmly and respectfully.

Conoscenze

Strong communication

People skills

Professionalism

Emotional intelligence

Confidence

judgement

Descrizione del lavoro

Mitie Cleaning & Hygiene Services is seeking a Retail Security Officer for M&S Culverhouse Cross in Cardiff. The role focuses on safety, professionalism and customer service within a premium retail environment. You will help deliver a secure and welcoming store experience while supporting colleagues and customers.

The position offers guaranteed 40+ hours per week at £13.96 per hour, with training, development and access to Mitie benefits. A strong UK work history is valued.