Retail Security Officer - Safe, Welcoming Store 40+hrs

Mitie Cleaning & Hygiene Services; Newbury; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

40+ hours weekly

Staff discount 20%

SIA licence renewal

Career progression

MiDeals discounts

Cycle to Work

Job summary

Mitie is seeking a Retail Security Officer for M&S in Newbury. The role is customer-facing in a premium retail environment, focused on safety, professionalism and service, with a visible presence and support for customers and colleagues.

Salary is £13.96 per hour with guaranteed 40+ hours per week. Extensive training, SIA licence renewal, benefits package and opportunities within Mitie and retail security.

Qualifications

• Minimum 5 years trackable working history in the UK.
• Strong communication and people skills.
• Professionalism and emotional intelligence.
• Calm and positive under pressure.

Responsibilities

• Create a visible, welcoming and reassuring presence within store.
• Support customers and colleagues professionally and confidently.
• Respond to incidents, theft and security concerns.
• De-escalate challenging situations calmly and respectfully.
• Work collaboratively with store teams as part of the wider Mitie environment.
• Deliver high standards of professionalism, communication and customer service at all times.

Skills

5+ years UK history

Strong communication

Customer service

Professionalism

Job description

Mitie is seeking a Retail Security Officer for M&S in Newbury. The role is customer-facing in a premium retail environment, focused on safety, professionalism and service, with a visible presence and support for customers and colleagues.

Salary is £13.96 per hour with guaranteed 40+ hours per week. Extensive training, SIA licence renewal, benefits package and opportunities within Mitie and retail security.