Retail Security Officer - Customer Service & Safety Champion

Mitie; Worthing; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider is seeking a Retail Security Officer in Worthing. The role requires delivering exceptional customer service while ensuring a safe shopping environment. Key responsibilities include conducting patrols, utilizing CCTV systems, and liaising with store management and police. Candidates should ideally hold an SIA license or certificates, with opportunities for training provided. The job offers contracted hours, annual leave, and other employee benefits as part of the role.

Benefits

Contracted hours

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

Comprehensive induction and training programme

Access to outstanding employee benefits

Progression and development opportunities

Paid breaks

Qualifications

• Full 5-year checkable employment/education history is required.
• SIA license preferred, with training available.
• Experience in customer-facing roles is an advantage.

Responsibilities

• Deliver industry-leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV systems to reduce crime.
• Liaise with management and police.

Skills

Customer service

Communication

Patrols

CCTV utilization

Education

SIA license or certificates

Job description

A leading security services provider is seeking a Retail Security Officer in Worthing. The role requires delivering exceptional customer service while ensuring a safe shopping environment. Key responsibilities include conducting patrols, utilizing CCTV systems, and liaising with store management and police. Candidates should ideally hold an SIA license or certificates, with opportunities for training provided. The job offers contracted hours, annual leave, and other employee benefits as part of the role.