Retail Security Officer — Calm, Proactive & Customer‑Focused

Mitie Cleaning & Hygiene Services; City of Edinburgh; Vor Ort; GBP 31.000 - 35.000; Vollzeit

Benefits dieser Stelle

20% colleague discount

Company-funded SIA licence renewal

Share Incentive Plan

Save As You Earn Scheme

Cycle to Work Scheme

Life Assurance

Childcare Voucher Scheme

Zusammenfassung

M&S Stockbridge is seeking a Retail Security Officer to create a safe, welcoming environment for customers and colleagues. You’ll protect people, products and store assets in a fast-paced retail setting, staying alert and ready to act.

The role requires calm under pressure, strong communication and a proactive approach. A valid SIA licence is desirable, and you’ll work 40+ hours per week at £14.90 per hour.

Qualifikationen

• Previous security experience is preferred.
• A valid SIA licence is desirable, although not essential.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.
• A genuine passion for customer service and keeping people safe.

Aufgaben

• Ensure store safety and security, prevent loss and respond to incidents.
• Provide excellent customer service and assist customers and colleagues.
• Use store technology and incident reporting systems as needed.
• Remain calm under pressure and act professionally.
• Work with store colleagues to maintain high standards and a safe environment.

Kenntnisse

Security experience

SIA licence

Communication skills

Calm under pressure

Customer service

Decision making

Jobbeschreibung

M&S Stockbridge is seeking a Retail Security Officer to create a safe, welcoming environment for customers and colleagues. You’ll protect people, products and store assets in a fast-paced retail setting, staying alert and ready to act.

The role requires calm under pressure, strong communication and a proactive approach. A valid SIA licence is desirable, and you’ll work 40+ hours per week at £14.90 per hour.