Retail Security Officer (18739C)

Kingdom Services Group Ltd; Northampton; Sur place; GBP 14 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Pension scheme

Training & development

Overtime opportunities

Early pay scheme

EAP & wellbeing

Leading security provider

Résumé du poste

Poundstretcher Northampton is seeking a Retail Security Officer to join the team at 34 Gold Street, Northampton, NN1 1RS. This permanent part-time role offers 18 hours per week with Friday and Saturday shifts, paid at £12.71 per hour.

The position provides a contributory pension, ongoing training, overtime opportunities, and wellbeing support through an Employee Assistance Programme. The ideal candidate holds a valid SIA Door Supervisor Licence, delivers excellent customer service, and can stay

Qualifications

• Valid SIA Door Supervisor Licence required.
• Excellent customer service and communication skills expected.
• Ability to remain calm and professional in challenging situations.

Responsabilités

• Provide visible security presence in-store.
• Conduct regular store patrols and monitor for incidents.
• Prepare incident reports and DOB entries.
• Prevent theft, loss and anti-social behaviour.
• Assist store staff and management as needed.
• Build positive relationships with customers and visitors.

Connaissances

Customer service

Observational skills

Communication

Calm under pressure

Formation

SIA Door Supervisor Licence

Description du poste

Retail Security Officer

Kingdom Group is delighted to be recruiting on behalf of our valued partner, Poundstretcher, for a Retail Security Officer to join the team at Poundstretcher, 34 Gold Street, Northampton, NN1 1RS.

If you hold a valid SIA Door Supervisor Licence, have excellent customer service skills, and are looking for a permanent role with a reputable security provider, we'd love to hear from you.

Location

Poundstretcher Northampton
34 Gold Street
Northampton
NN1 1RS

Permanent Part-Time Position

18 Hours Per Week

Friday & Saturday

• Friday: 09:00am - 6:00pm
• Saturday: 09:00am - 6:00pm

Pay Rate

£12.71 per hour

What's in it for you?

• Contributory pension scheme.
• Friendly and supportive team environment.
• Ongoing training and career development opportunities.
• Opportunities for overtime.
• Access to an advanced/early pay scheme.
• Employee Assistance Programme and wellbeing support.
• Opportunity to work for a leading security provider.

About the Role

As a Retail Security Officer, you will play a key role in maintaining a safe and secure environment for customers, colleagues, and visitors while delivering excellent customer service.

Your duties will include:

• Providing a visible security presence within the store.
• Conducting regular store patrols.
• Monitoring and reporting incidents.
• Completing Incident Reports and Daily Occurrence Book (DOB) entries.
• Preventing theft, loss, and anti-social behaviour.
• Carrying out surveillance around the store.
• Supporting store management and staff.
• Building positive relationships with customers, tenants, and visitors.
• Resolving issues and conflict in a calm and professional manner.
• Ensuring all security procedures are followed.
• Delivering excellent customer service at all times.

About You

To be successful in this role, you will have:

• A valid SIA Door Supervisor Licence.
• Excellent communication and customer service skills.
• A professional approach with strong observational skills.
• Good problem-solving abilities and sound judgement.
• The ability to remain calm under pressure.
• A full five-year checkable employment history.
• Previous retail security experience is desirable but not essential.