Retail Security Officer

Mitie; Wolstanton Marsh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security services provider in the UK is seeking security personnel to safeguard M&S stores. You will earn £12.76 per hour while delivering exceptional customer service and utilizing advanced technology. The role requires strong communication skills and a valid SIA Licence. Enjoy benefits such as company-funded SIA Licence renewal and continuous training.

Benefits

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

Qualifications

• Security experience is essential.
• Must hold a valid SIA Licence.
• Strong communication and customer service skills are required.

Responsibilities

• Follow all policies and legal requirements.
• Engage with technology for effective incident reporting.
• Report hazards and remain vigilant.

Skills

Excellent customer service

Communication

Energy and enthusiasm

Education

Valid SIA Licence

Job description

Overview

Location: M&S Wolstanton Stoke, Wolstanton Retail Park, ST5 0AP

Hourly Rate: £12.76

Hours: 40+ per week, Permanent

Location

Shift pattern: 4 on 4 off

Working hours: Monday to Friday 0800-2100, Saturday 0800-2000, Sunday 1030-1630

Why you’ll love this job

• Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits: Earn £12.76 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
• Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
• Community: Join the friendly M&S and Mitie family.

What we’re looking for

• Experience: Security experience essential
• Certification: A valid SIA Licence.
• Skills: Excellent customer service and communication, energy, and enthusiasm

Your role

• Stay Compliant: Follow all policies and legal requirements.
• Use Tech: Engage with provided technology for effective reporting.
• Proactive: Review and improve Assignment Instructions.
• Stay Alert: Report hazards and remain vigilant.
• Be Professional: Handle challenging situations with calm and professionalism.
• Emergency Ready: Contact emergency services when needed.

If your passionate about customer service like we are and have experience in security, retail, hospitality or similar skills. Then this could be the opportunity you\'ve been looking for.

Ready to apply?