Job Search and Career Advice Platform

Enable job alerts via email!

Retail security officer

Mitie

Havant

On-site

GBP 40,000 - 60,000

Full time

10 days ago

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Job summary

A leading security services provider is seeking a Frontline Security Guard in Havant, England. This full-time position requires a valid SIA licence and excellent communication skills. Responsibilities include patrolling the store, managing incidents, and ensuring customer safety. Previous experience in a similar role is desirable. The candidate must be adaptable and capable of using technology efficiently, while paying attention to detail. This role offers a competitive pay of £13.50 per hour.

Qualifications

  • Frontline Security Guarding, Door Supervision or Close Protection SIA licence is essential.
  • Experience delivering Customer Service required.
  • Adaptable communication style necessary.

Responsibilities

  • Deliver results that meet or exceed budget and service delivery requirements.
  • Patrol the store and undertake security checks as per assignment instructions.
  • Record suspicious activity using the SMART system.

Skills

Excellent communication skills
Ability to work in a fast moving services business
Good attention to detail

Education

Five year check-able employment/education history

Tools

CCTV systems
SMART system
Job description

Waitrose HavantFull Time 40 Hours Pay: £13.50

Main Duties
  • To deliver results for their identified area that meets or exceeds the budget and service delivery requirements through full responsibility and accountability for:
  • To protect customers and colleagues from physical and verbal abuse
  • To deter violence and public order offences
  • To patrol the store and other areas and to undertake checks in accordance with the site assignment instructions
  • To deter till snatchers, trolley push outs and other bulk thefts
  • To record any suspicious activity on to an incident report ensuring the correct information is captured using the SMART system and store management are informed
  • Dealing with any difficult situations that arise in a safe and professional manner
  • To be conversant with the Electronic Article Surveillance tagging system and complete regular checks of tagging standards
  • Monitoring the store CCTV where appropriate
  • Complete retrospective CCTV reviews focusing on shrinkage
  • To be clean, tidy and properly dressed wearing full uniform, Sainsbury's name badge. This should also include an SIA licence (s), identity badge, which all must be valid.
  • To understand and always implement the ‘Ways of Working'
  • Liaise with the store management teams giving clear and concise feedback
  • Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
  • Completing reports by recording observations, information, occurrences and surveillance activities using SMART
  • Utilise all equipment and technology to their fullest potential to maximise the impact upon security and stores losses
  • To report all incidents fully by the end of the shift using the SMART system
  • To wear and activate BWCCTV in accordance with company procedures
  • Ensuring behaviours and situations that endanger the health and safety and well being of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.
What we are looking for
  • Frontline Security Guarding, Door Supervision or Close Protection SIA licence (or have passed the relevant SIA training and hold valid certificates)
  • A full five year check-able employment / education history
  • Experience of delivering Customer Service
  • Excellent communication skills are required both written and verbal
  • Adaptable communication style to meet the needs of different people groups
  • Ability to work in a fast moving services business
  • Capability in the use of technology
  • Good attention to detail
  • High level of enthusiasm and passion
  • Previous experience in a similar role is desirable but not essential
  • Public Space Surveillance SIA licence is desirable but not essential
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.