Retail Security Officer

Kingdom Services Group Ltd; Brentwood; On-site; GBP 23,000 - 25,000; Full time

Benefits offered by this job

Colleague CARE platform and wellbeing

Employee discounts and reward schemes

Career progression opportunities

Ongoing training and development

Referral bonus scheme

Recognition and reward programmes

Paid Social Value Days

Supportive team environment

Job summary

Kingdom Group at Tesco Shenfield Brentwood Express, CM15 8JD, seeks a Retail Security Officer for a 32-hour week. £13.72 per hour, permanent contract, shift Tue Thu Fri Sun 15:00-23:00. You will maintain a professional security presence and deliver excellent customer service in-store.

Applicants must hold a valid SIA Licence, with retail security experience preferred, and possess strong communication, observational, and timekeeping skills to stay calm under pressure.

Qualifications

• SIA licence is essential for the role.
• Experience in retail security is preferred.
• Excellent communication and customer service skills.

Responsibilities

• Maintain a visible security presence in the store.
• Deter theft, anti-social behaviour and incidents.
• Conduct regular store patrols and area checks.
• Respond professionally to incidents per procedures.
• Deliver excellent customer service to shoppers and staff.
• Complete accurate incident reports and documentation.
• Support loss prevention initiatives and security processes.
• Keep the store safe, secure and welcoming at all times.

Skills

Communication

Customer service

Observational skills

Attention to detail

Timekeeping

Education

SIA Licence

Job description

Location: Tesco Shenfield Brentwood Express, CM15 8JD

Pay Rate: £13.72 per hour

Hours: 32 hours per week

Contract: Permanent

About The Role

Kingdom Group is recruiting for a professional, reliable, and customer-focused Retail Security Officer to join our team at Tesco Shenfield Brentwood Express, CM15 8JD.

We are seeking an experienced Security Officer who can provide a highly visible security presence within the store, helping to maintain a safe and secure environment for customers, colleagues, and visitors. The successful candidate will be professional, approachable, and confident in dealing with a variety of situations while delivering excellent customer service at all times.

Shift Pattern

• 32 Hours Per Week
• Tuesday, Thursday, Friday & Sunday
• 15:00 - 23:00

Flexibility May Be Required To Meet Operational Requirements.

Key Responsibilities

• Maintain a professional and visible security presence within the store.
• Deter theft, anti-social behaviour, and other security-related incidents.
• Conduct regular patrols of the store and surrounding areas.
• Respond to incidents professionally and in line with company procedures.
• Deliver excellent customer service to customers and colleagues.
• Complete accurate incident reports and relevant documentation.
• Support store management with loss prevention initiatives.
• Maintain a safe, secure, and welcoming environment at all times.

Skills and Experience Required

A valid SIA Licence is essential for this role. Previous retail security experience is preferred, along with excellent communication and customer service skills. Candidates must be professional, reliable, and confident when dealing with members of the public. The ideal applicant will possess strong observational skills, excellent attention to detail, good timekeeping, and the ability to remain calm and professional under pressure while working both independently and as part of a team.

Why Join Kingdom?

• Colleague CARE platform and wellbeing support.
• Employee discounts and reward schemes.
• Career progression opportunities.
• Ongoing training and development.
• Referral bonus scheme.
• Recognition and reward programmes.
• Paid Social Value Days.
• Supportive team environment within an award-winning organisation.

Be Proud. Be Professional. Be Kingdom.