Retail Security Officer

Kingdom Services Group; St. Neots; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Early scheme

Weekly recognition programmes

CARE wellbeing platform

Career progression opportunities

Referral bonus scheme

Social Value Days

Job summary

Kingdom Group, in partnership with Tesco, is seeking a Retail Security Officer to join our team at Tesco St Neots. The role involves providing a visible security presence, deterring theft, and delivering excellent customer service.

This permanent position offers an average of 32 to 48 hours per week on a flexible rota, with shifts from 07:00 to 15:00, 15:00 to 23:00, and 16:00 to 00:00. A valid SIA licence and own transport are essential.

Qualifications

• Valid SIA Security Licence.
• Excellent communication and customer service skills.
• Own transport may be required.

Responsibilities

• Conduct regular store patrols.
• Act as a visible deterrent to theft, loss and anti-social behaviour.
• Monitor and respond to incidents appropriately.
• Support store colleagues in maintaining a safe retail environment.
• Complete incident reports and documentation accurately.
• Deliver excellent customer service and assist customers when required.
• Handle challenging situations professionally and confidently.
• Follow all site security procedures and policies.

Skills

SIA Licence

Customer service

Communication

Job description

Security Officer

Location: Tesco St Neots, PE19 2SA
Pay: £13.72 per hour
Position: Permanent
Hours: Average 32 to 48 hours per week, working 5 days out of 7 on a flexible rota, Monday to Sunday
Shifts: 07:00 to 15:00, 15:00 to 23:00 and 16:00 to 00:00 on a rotating basis
Requirements: Valid SIA Security Licence and own transport essential

Retail Security Officer

Kingdom Group, working in partnership with Tesco, is looking for a professional, customer-focused Retail Security Officer to join our team at Tesco St Neots.

This is a permanent position offering an average of 32 to 48 hours per week. The successful candidate will provide a visible security presence within the store, helping to maintain a safe and secure environment for customers, colleagues and visitors while delivering excellent customer service.

Key Responsibilities

• Conduct regular store patrols.
• Act as a visible deterrent to theft, loss and anti-social behaviour.
• Monitor and respond to incidents appropriately.
• Support store colleagues in maintaining a safe retail environment.
• Complete incident reports and documentation accurately.
• Deliver excellent customer service and assist customers when required.
• Handle challenging situations professionally and confidently.
• Follow all site security procedures and policies.

What We’re Looking For

• Valid SIA Security Licence.
• Own transport is essential.
• Full 5-year checkable employment history.
• Excellent communication and customer service skills.
• Professional, reliable and confident manner.
• Ability to remain calm under pressure.
• Good attention to detail.
• Previous retail security experience is desirable but not essential.
• Flexibility to work all shift patterns, including evenings and weekends.

Why Join Kingdom?

• Earn Early Scheme.
• Weekly colleague recognition programmes.
• Colleague CARE wellbeing platform.
• Career progression opportunities.
• Referral bonus scheme.
• Paid Social Value Days.
• Ongoing training and development.
• Supportive and award-winning team environment.

Be Proud. Be Professional. Be Kingdom.