Retail Security Officer

Kingdom Services Group Ltd; Immingham; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Care Platform

Career progression

Referral bonus

Social Value Days

Recognition programmes

Training and development

Supportive team

Job summary

Kingdom Group is seeking a dedicated Retail Security Officer to join the team at Tesco Immingham. You will provide a visible security presence, deter theft, and support daily store operations while delivering excellent customer service.

The role requires a valid SIA licence, strong communication skills, and the ability to work a 40-hour week on a 5 days over 7 rota. Competitive hourly pay and opportunities for training are offered.

Qualifications

• Valid SIA Licence is essential.
• Excellent communication and customer service skills.
• Professional, confident, and reliable approach.
• Strong observational skills and attention to detail.
• Ability to remain calm and professional under pressure.
• Ability to work independently and as part of a team.
• Retail security experience is desirable but not essential.

Responsibilities

• Provide a professional, highly visible security presence within the store.
• Deter theft, anti-social behaviour, and other security incidents.
• Respond to incidents calmly and in line with company procedures.
• Carry out regular patrols of the store and surrounding areas.
• Monitor CCTV systems where applicable.
• Deliver excellent customer service to customers and colleagues.
• Complete accurate incident reports and relevant documentation.
• Maintain a safe, secure, and welcoming environment at all times.
• Work closely with store management and colleagues to support operations.

Skills

SIA Licence

Communication

Customer service

Professionalism

Observation

Calm under pressure

Teamwork

Independent work

Retail security experience

Tools

None

Job description

Location: Tesco Immingham, Kennedy Way, Washdyke Lane, Immingham, DN40 2AB

Pay Rate: £13.47 per hour

Hours: 40 hours per week

Contract: Full-Time Permanent

About The Role

Kingdom Group is looking for a professional, reliable, and customer-focused Retail Security Officer to join our team at Tesco Immingham, DN40 2AB.

As a key member of the security team, you will play an important role in maintaining a safe and secure environment for customers, colleagues, and visitors while delivering excellent customer service and supporting the day-to-day operation of the store.

Shift Pattern

You will work 40 hours per week on a 5 days over 7 rota:

• Tuesday: 15:00 - 23:00
• Wednesday: 15:00 - 23:00
• Thursday: 15:00 - 23:00
• Friday: 15:00 - 23:00
• Saturday: 15:00 - 23:00

Flexibility may be required to meet business needs.

Key Responsibilities

• Provide a professional and highly visible security presence within the store.
• Deter theft, anti-social behaviour, and other security-related incidents.
• Respond to incidents calmly, professionally, and in line with company procedures.
• Carry out regular patrols of the store and surrounding areas.
• Monitor CCTV systems where applicable.
• Deliver excellent customer service to customers and colleagues.
• Complete accurate incident reports and relevant documentation.
• Maintain a safe, secure, and welcoming environment at all times.
• Work closely with store management and colleagues to support operational requirements.

What We're Looking For

Valid SIA Licence is essential.

• Excellent communication and customer service skills.
• Professional, confident, and reliable approach.
• Strong observational skills and attention to detail.
• Ability to remain calm and professional under pressure.
• Ability to work independently and as part of a team.
• Previous retail security experience is desirable but not essential.

Why Join Kingdom?

At Kingdom, we believe our people are our greatest asset. When you join us, you'll benefit from:

• Colleague CARE Platform with wellbeing support, discounts, rewards, and employee benefits.
• Career progression opportunities and clear development pathways.
• Referral bonus scheme.
• Paid Social Value Days to support local community initiatives.
• Recognition and reward programmes.
• Ongoing training and development opportunities.
• Supportive team environment within an award-winning organisation.