Retail Security Officer

Kingdom Services Group; Brentwood; On-site; GBP 22,000 - 24,000; Full time

Job summary

Kingdom Group is recruiting a professional, reliable Retail Security Officer to join Tesco Shenfield Brentwood Express in Brentwood. The role involves maintaining a highly visible security presence to ensure a safe shopping environment and delivering excellent customer service.

Hours are 32 per week: Tuesday, Thursday, Friday & Sunday, 15:00–23:00. A valid SIA Licence is essential, with prior retail security experience preferred and strong communication skills.

Qualifications

• A valid SIA Licence is essential for this role.
• Retail security experience is preferred.
• Excellent communication and customer service skills are required.

Responsibilities

• Maintain a professional and visible security presence within the store.
• Deter theft, anti-social behaviour, and other security-related incidents.
• Conduct regular patrols of the store and surrounding areas.
• Respond to incidents professionally and in line with company procedures.
• Deliver excellent customer service to customers and colleagues.
• Complete accurate incident reports and relevant documentation.
• Support store management with loss prevention initiatives.
• Maintain a safe, secure, and welcoming environment at all times.

Skills

SIA Licence

Job description

Location: Tesco Shenfield Brentwood Express, CM15 8JD
Pay Rate: £13.72 per hour
Hours: 32 hours per week
Contract: Permanent

About the Role

Kingdom Group is recruiting for a professional, reliable, and customer-focused Retail Security Officer to join our team at Tesco Shenfield Brentwood Express, CM15 8JD.

We are seeking an experienced Security Officer who can provide a highly visible security presence within the store, helping to maintain a safe and secure environment for customers, colleagues, and visitors. The successful candidate will be professional, approachable, and confident in dealing with a variety of situations while delivering excellent customer service at all times.

Shift Pattern

• 32 Hours Per Week
• Tuesday, Thursday, Friday & Sunday
• 15:00 - 23:00

Flexibility may be required to meet operational requirements.

Key Responsibilities

• Maintain a professional and visible security presence within the store.
• Deter theft, anti-social behaviour, and other security-related incidents.
• Conduct regular patrols of the store and surrounding areas.
• Respond to incidents professionally and in line with company procedures.
• Deliver excellent customer service to customers and colleagues.
• Complete accurate incident reports and relevant documentation.
• Support store management with loss prevention initiatives.
• Maintain a safe, secure, and welcoming environment at all times.

Skills and Experience Required

A valid SIA Licence is essential for this role. Previous retail security experience is preferred, along with excellent communication and customer service skills. Candidates must be professional, reliable, and confident when dealing with members of the public. The ideal applicant will possess strong observational skills, excellent attention to detail, good timekeeping, and the ability to remain calm and professional under pressure while working both independently and as part of a team.

Why Join Kingdom?

• Colleague CARE platform and wellbeing support.
• Employee discounts and reward schemes.
• Career progression opportunities.
• Ongoing training and development.
• Referral bonus scheme.
• Recognition and reward programmes.
• Paid Social Value Days.
• Supportive team environment within an award-winning organisation.