Retail Sales Supervisor

East Anglia's Children's Hospices; Sheringham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A charitable organization in Sheringham is seeking a part-time Retail Sales Supervisor to enhance sales and support the volunteer team. You will be responsible for managing stock sales, maintaining shop standards, and overseeing banking processes. This role requires passion for customer service, teamwork, and availability on weekends. The position offers £12.21 per hour and additional benefits including enhanced leave entitlement.

Benefits

Enhanced annual leave entitlement - 27 days + 8 UK Bank Holidays

Employee health cash plan

AVIVA pension package

Free eye tests

Cycle to work scheme

Qualifications

• Passionate about customer service and building community support.
• Enjoy working as part of a team but also able to work independently.
• Flexible to work weekends and during busy periods.

Responsibilities

• Maximise sales of donated and new stock.
• Support the volunteer team with guidance.
• Maintain shop display and cleanliness.
• Handle daily banking and report processes in manager's absence.

Skills

Customer service

Teamwork

Initiative

Flexibility

Job description

Overview

East Anglia’s Children’s Hospices (EACH) has a vision to be the most loved charity shop in our community. We think our 50 shops (and growing) are some of the best in East Anglia and our online presence is similarly impressive – Our Style with EACH brand recently won the Third Sector Award’s ‘Best use of social media’ 2022. The income from our shops and online platforms play a vital role in raising essential funds for children and families at a time they need it most.

For aspiring Shop Managers & Area Managers we have a structured, competency-based development tool, focused on supporting individuals to develop confidence and skills in all areas of their role, including online, internal and external training. From driving our retail vans, to carrying out maintenance on our shops, it takes a whole team to make our retail operation a success; If you are looking to develop your career within our retail team there is a clear path to suit your goals across our shops, retail distribution centre and online platforms.

Role and location

Retail Sales Supervisor – Sheringham shop - NR26 8RG

Contract and hours

Part-Time – 14 hours per week, 2 days over a 6 day week including weekends. Mandatory weekend working on a rotational basis. Permanent Contract. £12.21 per hour.

Benefits

• Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
• Additional holiday purchase scheme
• Employee health cash plan & wellbeing support schemes
• AVIVA pension package – up to 7% Employer Contribution including Life Assurance
• Free Eye Tests & Cycle to work scheme

Who you are

• Passionate about customer service & building community support for the charity.
• Enjoy working as part of a team but also work on your own initiative.
• Happy to work on your own at times.
• Flexible to work at the weekends.

The role

• Working with the shop manager to maximise sales of donated and new stock.
• Supporting the shop volunteer team by providing guidance and direction to their efforts.
• Maintaining a high standard of display, presentation and cleanliness throughout the shop.
• In the absence of the manager, ensuring that all monies are banked, daily/weekly banking & reporting processes are followed and shop is opened and closed at end of day.

How to apply

Please visit our website www.each.org.uk to view the full job description and person specification and to apply.

Diversity and equal opportunity

Diversity Statement: At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success. Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

Other

Please note: EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications. This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group. EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.