Retail Sales Assistant

Machine Mart Ltd; Carlisle; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Retail Trust access

Discounts on brands

Role specific training

Promotion of internal candidates

Paid Breaks

Free Tea & Coffee

Job summary

Machine Mart Ltd is hiring at the Carlisle store to join a tight team of 4–6 staff. You’ll deliver a great customer experience, explain technical equipment in clear terms, and build rapport with customers while meeting challenging sales targets.

The role involves up to 45 hours per week with paid overtime or time off in lieu, and you'll contribute to honest, helpful advice in a busy retail environment. Candidates will have experience selling technical products, strong numeracy, and basic

Qualifications

• Experience selling technical products to customers.
• Experience in a retail customer service environment.
• Experience dealing with customers.
• Practical knowledge of our product range.
• Strong accuracy and numeracy skills.
• Basic computer literacy.
• Self-motivated with a can-do attitude.

Responsibilities

• Deliver a great customer experience.
• Explain technical equipment clearly to customers.
• Exceed customer expectations and reassure them when choosing products.
• Work as part of a small team to achieve sales targets.
• Maintain product knowledge and assist in sales.

Skills

Retail experience

Technical product sales

Customer service

Product knowledge

Accuracy

Numeracy

Computer literacy

Self-motivated

Job description

What you’ll be doing:

• You’ll be joining a small team of between 4 – 6 members of staff
• You’ll be committed to delivering a great customer experience
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be explaining technical equipment in an understandable manner
• You’ll be committed to offering honest advice and building a rapport with customers
• You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
• You’ll be working hard as part of the team in achieving challenging sales targets

What you’ll need - skills and experience:

• You’ll have previous experience in selling technical products to customers
• You’ll have experience in a retail customer service orientated environment
• You’ll have previous experience in dealing with customers
• You’ll have practical experience / knowledge of some or all of our product range
• You’ll possess strong accuracy and numeracy skills
• You’ll possess basic computer literacy
• You’ll be self motivated and have a can-do attitude

What you'll get in return for your commitment:

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee