Retail Sales Assistant

Machine Mart Ltd; Southampton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Staff Discounts

Healthcare Cash plans

Company pension scheme

Life Cover

Access to Retail Trust

Job summary

Machine Mart Ltd in Southampton is seeking a proactive sales assistant to join a small team and deliver excellent customer experiences.

You will explain technical equipment clearly, offer honest advice, and help customers choose the right products while aiming to exceed expectations and hit sales targets.

Role involves up to 45 hours per week with time off in lieu for extra hours, and staff discounts along with healthcare and pension benefits.

Qualifications

• Experience selling technical products to customers
• Retail customer service experience
• Experience dealing with customers
• Knowledge of our product range
• Strong accuracy and numeracy skills
• Basic computer literacy

Responsibilities

• Join a small team of 4–6 staff
• Deliver a great customer experience
• Explain technical equipment clearly
• Offer honest advice and build rapport with customers
• Exceed customer expectations and assist with product selection
• Work towards achieving sales targets

Skills

Sales experience

Retail customer service

Customer dealing

Product knowledge

Accuracy & numeracy

Basic computer literacy

Self motivation

Job description

What you’ll be doing:

• You’ll be joining a small team of between 4 – 6 members of staff
• You’ll be committed to delivering a great customer experience
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu
• You’ll be explaining technical equipment in an understandable manner
• You’ll be committed to offering honest advice and building a rapport with customers
• You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
• You’ll be working hard as part of the team in achieving challenging sales targets

What you’ll need - skills and experience:

• You’ll have previous experience in selling technical products to customers
• You’ll have experience in a retail customer service orientated environment
• You’ll have previous experience in dealing with customers
• You’ll have practical experience / knowledge of some or all of our product range
• You’ll possess strong accuracy and numeracy skills
• You’ll possess basic computer literacy
• You’ll be self motivated and have a can-do attitude

What you'll get in return for your commitment:Staff DiscountsHealthcare Cash plansA company pension schemeLife CoverAccess to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support servicesDiscounts on 100s of high street & online brands including restaurants, holidays, and shoppingRole specific training and developmentProactive promotion of internal candidatesPaid BreaksFree Tea & Coffee