Retail Sales Assistant

Career Choices Dewis Gyrfa Ltd; Wolverhampton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff Discounts

Company pension scheme

Life Cover

Access to the Retail Trust

24-hour helpline

Discounts on 100s of brands

Role specific training and development

Proactive promotion of internal candid

Free Tea & Coffee

Job summary

Machine Mart are seeking a customer-focused retail sales assistant in Wolverhampton to join a small team and deliver a great customer experience. You’ll explain technical equipment clearly and help customers choose the right products, working up to 45 hours per week with overtime paid or time off in lieu.

You’ll have experience selling technical products, a background in retail customer service, and strong numeracy and accuracy.

Qualifications

• Experience selling technical products to customers.
• Retail customer service experience.
• Experience dealing with customers.
• Practical knowledge of our product range.
• Strong accuracy and numeracy skills.
• Basic computer literacy.
• Self-motivation and can-do attitude.

Responsibilities

• Join a small team of 4-6 staff and contribute to a great customer experience.
• Explain technical equipment in an understandable way to customers.
• Work up to 45 hours per week; all extra time paid or taken as time off in lieu.
• Aim to exceed customer expectations and build rapport with customers.
• Support the team in achieving challenging sales targets.

Skills

Selling technical products

Retail customer service

Customer dealing

Product range knowledge

Accuracy and numeracy

Basic computer literacy

Self-motivated

Job description

Responsibilities

• You’ll be joining a small team of between 4 - 6 members of staff
• You’ll be committed to delivering a great customer experience
• You will be working up to 45 hours per week
• all extra time worked is paid or can be taken as time off in lieu
• You’ll be explaining technical equipment in an understandable manner
• You’ll be committed to offering honest advice and building a rapport with customers
• You’ll ensure that you exceed our customers’ expectations and reassure them when they're bewildered by choice
• You’ll be working hard as part of the team in achieving challenging sales targets

What you’ll need

• skills and experience:
• You’ll have previous experience in selling technical products to customers
• You’ll have experience in a retail customer service orientated environment
• You’ll have previous experience in dealing with customers
• You’ll have practical experience / knowledge of some or all of our product range
• You’ll possess strong accuracy and numeracy skills
• You’ll possess basic computer literacy
• You’ll be self motivated and have a can-do attitude

What you’ll get in return for your commitment:

• Staff Discounts
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform
• offering a 24-hour helpline for a variety of support services
• Discounts on 100s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Free Tea & Coffee

About The Company Where you’ll be working:

Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers.

With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth.

For further information on our company and our product range, visit our website: www.machinemart.co.uk