Retail Sales Assistant

Dreams Ltd; Abingdon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK bed retailer is looking for a full-time Bed Expert in Abingdon to provide exceptional customer service and assist in the selection of mattresses using innovative technology. The ideal candidate has excellent communication skills, a positive personality, and a willingness to learn. This role offers a competitive salary with uncapped commission, a supportive work environment, and numerous benefits to enhance personal and professional growth.

Benefits

Competitive salary

Uncapped commission

Colleague discounts

Private healthcare options

Comprehensive training programs

Wellness support services

Enhanced maternity & paternity pay

Qualifications

• No previous sales experience necessary, but determination towards KPIs required.
• Flexible with full-time commitment (38.5 hours/week).

Responsibilities

• Engaging with customers to provide exceptional service.
• Using Sleepmatch technology to assist customers in choosing mattresses.
• Maintaining store presentation and cleanliness.

Skills

Excellent communication skills

Engaging personality

Motivated and determined

Team player

Willingness to learn

Job description

The Role

In your dream role, you’ll receive :

Competitive salary : £28,000 achievable on target earnings

Commission : Our uncapped commission scheme recognises the hard work and dedication of our superstar Samantha, with extra special peak incentives.

Discounts : Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.

Buy-in schemes : You’ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.

Learning and development : Our comprehensive induction gives you the best possible start to your career with us, whether it’s a bitesize course on our Beducation learning platform or face‑to‑face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.

Wellbeing : We partner with the Retail Trust to offer a full wellness hub, including a 24‑hour helpline, out of hours GP services and access to counselling.

• New in 2024 - enhanced maternity & paternity pay

The job

Working as part of our Retail team in Abingdon, you will be a vital part of the store’s success.

We want every store visit to be exceptional for our customers, so you’ll work closely with members of the public to understand their needs and advise them on high‑value purchases.

Ready to skip the snooze button and get stuck in? Here’s a taste of what you’ll be doing day‑to‑day.

Making our customers feel at home through exceptional service. At Dreams, this means listening to customers’ needs and guiding them, asking the right questions at the right time to find the perfect fit.

Being on hand every step of the way whilst customers browse in‑store, from greeting at the door to getting to know them and their sleep preferences.

Becoming a Sleepmatch Master, using our market‑leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you’ll love it!

helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.

The Person

This is the type of person we’re dreaming of :

People‑first : You will have an engaging and positive personality, plus a natural ability to bond with customers.

Communicator : Using your excellent communication skills, you’ll be able to build rapport and establish great relationships with customers and colleagues.

Motivated : Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.

Team player : Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.

Willing to learn : A great night’s sleep is personal, jewellery natural curiosity and willingness to learn will make you an excellent Bed Expert.

Flexible : You’ll need to commit to working full time (38.5 hours per week). Our stores are awake seven days a week, so you will be expected to work 5 out of 7, including weekends and bank holidays. On these busy days, you’ll have the opportunity to earn even more commission!

About Dreamshoes

About us :

At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we’d like to make work a special place to be too. We’re the UK’s most loved bed retailer, so it’s important our people feel the love as well.

Together we’ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We’re owned by the world’s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that’s a lot of Zzzs.

With over 200 stores nationwide, you’ll join our team of sleep‑savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you’re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.

Dreams. Love your job.