Retail Lead Leicester

Nike; Leicester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading sports apparel company in Leicester is seeking a Retail Lead to provide exceptional consumer service and manage a small team. Responsibilities include delivering a premium brand experience, achieving sales targets, and ensuring store compliance with standards. Candidates should have customer service experience, team management abilities, and flexible scheduling availability. The position offers a competitive compensation package and various employee benefits including discounts.

Benefits

Competitive compensation

Monthly performance-based bonus

Diversity, Equity & Inclusion support

Employee discounts

Brand-new NIKE outfit

Qualifications

• Customer service and retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours.

Responsibilities

• Deliver exceptional consumer service and ensure a premium brand experience.
• Coordinate, coach, and motivate employees.
• Support the management of daily business to achieve sales targets.
• Be an ambassador for the company's initiatives.
• Ensure compliance with all store standards and guidelines.

Skills

Customer service experience

Team management

Effective communication

Product sales techniques

Flexible scheduling

Job description

NikeLeicester is looking for a Retail Lead to join our team and provide worldclass service to the consumer:

What you bring

Join the NIKE Inc. team! As a Lead you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate coach and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets including digital services visual merchandising sales floor and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKEs initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our Leads specialize in one business area but will support cross-functionally

COMMERCIAL

You will support a team that can deliver efficient receiving of product inventory accuracy to visual presentation standards and make timely monthly initiative launches.

ATHLETE EXPERIENCE

You will ensure the team is equipped to deliver the highest quality athlete experience.

CONSUMER EXPERIENCE

You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values Diversity Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry.
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and / or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator brand ambassador and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours ( 40 hrs FULL TIME ) which may include day evening weekends and / or holidays based on department and store / company needs.

Note that relocation support is not provided for this role.

Apply now online

We are waiting for you!

Key Skills

• Administrative Skills
• Facilities Management
• Biotechnology
• Creative Production
• Design And Estimation
• Architecture

Employment Type: Full-Time

Experience: years

Vacancy: 1