Assistant Head Coach — Lead a High-Impact Retail Team

Nike; Leeds; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Monthly bonus

Pension & Share scheme

Career development opportunities

Training & leadership development

Job summary

Nike in Leeds is seeking an Assistant Head Coach to lead an in-store team and create a premier shopping experience. You will support and supervise a diverse team, recruit and develop staff, and ensure service excellence across departments in a fast-paced retail environment.

The role involves implementing store strategies, reporting on performance, and aligning with Nike standards. Evening and weekend availability is expected in this leadership position.

Qualifications

• Extensive retail experience including experience in management.
• Enthusiasm and passion about sports and / or sports fashion.
• Availability to work evenings and weekends

Responsibilities

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
• Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing).
• Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity.
• Overseeing various departments such as Commercial, Athlete and/or Consumer Experience.
• Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services).
• Providing reports about store activities, local marketplace and consumer insights.
• Ensuring that the store complies with all NIKE standards and guidelines.
• Cooperating with your business partners across stores and HQ.

Skills

Retail leadership

Team coaching

Customer service

Job description

Nike in Leeds is seeking an Assistant Head Coach to lead an in-store team and create a premier shopping experience. You will support and supervise a diverse team, recruit and develop staff, and ensure service excellence across departments in a fast-paced retail environment.

The role involves implementing store strategies, reporting on performance, and aligning with Nike standards. Evening and weekend availability is expected in this leadership position.