Retail Lead - Leeds Crown Point

NIKE, Inc.; Leeds; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Nike outfit provided

Job summary

NIKE, Inc. in Leeds is seeking a Lead responsible for delivering exceptional consumer service and a premium brand experience.

You will coordinate, coach, and motivate the team while maintaining a positive work atmosphere, supporting daily business to hit sales targets including digital services, visual merchandising, and promotions. You will identify and solve problems with store leadership, act as a brand ambassador, ensure NIKE standards, and work flexible retail hours (40 hours Full Time)

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.

Responsibilities

• COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
• ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
• CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

Skills

Customer service

Retail experience

Team leadership

Communication

Job description

Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours ( 40 hrs FULL TIME ), which may include day, evening, weekends, and/or holidays, based on department and store/company needs. Our Leads specialize in one business area but will support cross-functionally

1. 1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
2. 2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
3. 3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity …
• A supportive team that values Diversity, Equity & Inclusion (https://about.nike.com/en/impact/focus-areas/diversity-equity-inclusion)
• A career at a company at the forefront of the sports and fashion industry.
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.