Retail Lead - Leeds Crown Point

Nike; Leeds; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Performance-based bonus

Employee discounts

Brand-new Nike outfit

Job summary

Nike Leeds Crown Point is seeking a Retail Lead to join our team and deliver world-class service, driving the consumer journey on the sales floor.

You will coach a small team, coordinate daily operations to meet sales targets, including digital services, merchandising, and promotions, and uphold NIKE standards. Join a brand at the forefront of sports and fashion with employee discounts and a supportive culture.

Qualifications

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.

Responsibilities

• Deliver world-class service and premium brand experience to customers.
• Coordinate, coach and motivate the team to hit sales targets and promotions.
• Oversee daily store operations including digital services and visual merchandising.
• Collaborate with store leadership to solve problems and uphold Nike standards.

Skills

Customer service

Retail experience

Team management

Effective communication

Brand ambassador

Sales techniques

Job description

Nike Leeds Crown Point is looking for a Retail Lead (40 hours) to join our team and provide worldclass service to the consumer:

What you bring:

Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our Leads specialize in one business area but will support cross-functionally

• COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches


• ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.


• CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get:

• One of the best compensation and benefits packages in the industry


• Opportunity for monthly performance-based bonus


• A supportive team that values Diversity, Equity & Inclusion


• A career at a company at the forefront of the sports and fashion industry.


• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.


• Ability to manage a small team of peers.


• Effective communicator, brand ambassador, and collaborative teammate.


• Demonstrated ability to apply product sales techniques.


• Flexible with scheduling and available to work retail hours ( 40 hrs FULL TIME ), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Note that international relocation support is not provided for this role.