Retail Floor Supervisor: Service & Ops Lead

JD Group; Preston; Presencial; GBP 18.000 - 22.000; Jornada completa

Descripción de la vacante

JD Group in Preston is seeking a capable Supervisor to help run the shop floor, support colleagues across shifts, and uphold the high service standards customers expect.

You will monitor service levels, assist with product placement, maintain clean, well-presented displays, and contribute to daily operations including opening/closing and till accuracy. Previous supervisory experience in fast-paced retail is preferred.

Formación

• Experience in supervising or leading a retail team.
• Ability to maintain brand standards and store appearance.
• Strong attention to detail and customer focus.

Responsabilidades

• Supervise shop floor and support store management.
• Support service levels and assist customers with queries.
• Maintain brand standards in presentation and merchandising.
• Assist with opening/closing, till operations, and daily tasks.

Conocimientos

Customer service

Communication skills

Team supervision

Retail knowledge

Herramientas

Till system (POS)

Descripción del empleo

JD Group in Preston is seeking a capable Supervisor to help run the shop floor, support colleagues across shifts, and uphold the high service standards customers expect.

You will monitor service levels, assist with product placement, maintain clean, well-presented displays, and contribute to daily operations including opening/closing and till accuracy. Previous supervisory experience in fast-paced retail is preferred.