Retail Floor Supervisor: Lead, Inspire & Drive Sales

JD GROUP; Rushden; Sur place; GBP 25 000 - 34 000; Plein temps

Résumé du poste

JD GROUP in the United Kingdom is looking for a Floor Manager to drive shop-floor performance and deliver exceptional service. You will lead a team, uphold high standards, and ensure the store runs smoothly across shifts, supported by the management team.

You will focus on driving sales, engaging customers, and maintaining clean, organised stores while developing colleagues to perform at their best in a fast-paced retail environment.

Qualifications

• Previous supervisory experience in a fast-paced retail or customer-facing environment.
• Strong communication and leadership skills with proven experience supporting and developing team members.
• Excellent attention to detail with the ability to uphold high operational and visual standards.
• Solid commercial awareness with an understanding of how daily actions contribute to store KPIs and performance.

Responsabilités

• Deliver outstanding customer service standards, ensuring every customer receives fast, friendly, and professional support.
• Drive commercial performance through effective shop-floor execution, including merchandising, replenishment, and motivating the team.
• Lead and develop colleagues to maintain high performance, strong engagement, and consistent adherence to company policies and processes.
• Support day-to-day store operations, including opening and closing procedures, cash handling, and maintaining a clean, organised shop-floor environment.

Connaissances

Supervisory experience

Strong communication and leadership

Attention to detail

Commercial awareness

Description du poste

JD GROUP in the United Kingdom is looking for a Floor Manager to drive shop-floor performance and deliver exceptional service. You will lead a team, uphold high standards, and ensure the store runs smoothly across shifts, supported by the management team.

You will focus on driving sales, engaging customers, and maintaining clean, organised stores while developing colleagues to perform at their best in a fast-paced retail environment.