Retail Floor Supervisor: Service, Merchandising & Ops

JDSports; Nantwich; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

JD Sports in Nantwich is seeking a Shop Supervisor to help run the shop floor and maintain the high service standards customers expect. You will support colleagues across shifts, uphold presentation, and assist with daily store operations under Store Management guidance.

You will lead by example, ensure sales excellence, and contribute to a busy retail environment with a positive, team-focused attitude, wearing brand values and delivering consistent customer experiences.

Qualifications

• Previous supervisory or team-leader experience in fast-paced retail or customer-facing environments.
• Strong communication skills with the ability to guide and support colleagues on the shop floor.
• Excellent attention to detail with the ability to uphold high standards in service, presentation, and store operations.
• Strong interest in retail, solid product and trend awareness, and the ability to promote company values and behaviours.

Responsabilités

• Deliver excellent customer service by supporting customers, resolving queries, and ensuring team presentation meets brand expectations.
• Support sales performance by monitoring service levels, using in-store devices to offer the full product range, and assisting with effective product placement.
• Maintain strong visual and operational standards by keeping the shop floor clean, organised, and aligned with brand standards and company expectations.
• Assist with daily operational duties including opening and closing procedures, cashing up, and supporting accurate till operations.

Connaissances

Supervisory experience

Communication skills

Attention to detail

Retail product knowledge

Description du poste

JD Sports in Nantwich is seeking a Shop Supervisor to help run the shop floor and maintain the high service standards customers expect. You will support colleagues across shifts, uphold presentation, and assist with daily store operations under Store Management guidance.

You will lead by example, ensure sales excellence, and contribute to a busy retail environment with a positive, team-focused attitude, wearing brand values and delivering consistent customer experiences.