Retail Floor Lead: Service, Visuals & Ops

JD Sports Fashion PLC; Aberdeen City; On-site; GBP 21,000 - 32,000; Full time

Job summary

JD Sports Fashion PLC in Aberdeen is seeking a capable Supervisor to help run the shop floor, deliver outstanding service, and support colleagues across shifts. You will assist with daily operations, maintain presentation standards, and ensure brand expectations are met.

The role requires prior supervisory experience in fast-paced retail, strong communication, and attention to detail. A proactive, team-focused mindset is essential to uphold the company values and drive store performance.

Qualifications

• Experience supervising or leading a team in a fast-paced retail environment.
• Strong communication and ability to guide colleagues on the shop floor.
• Excellent attention to detail and high standards in service and presentation.
• Interest in retail trends and promoting company values and behaviours.

Responsibilities

• Deliver excellent customer service and support customers while maintaining team presentation.
• Support sales by monitoring service levels, promoting the full product range, and assisting with product placement.
• Maintain shop floor standards, cleanliness, and alignment with brand visuals and company expectations.
• Assist with opening/closing procedures, till operations, and cash handling.

Skills

Supervisory experience

Communication skills

Attention to detail

Retail knowledge/trends

Job description

JD Sports Fashion PLC in Aberdeen is seeking a capable Supervisor to help run the shop floor, deliver outstanding service, and support colleagues across shifts. You will assist with daily operations, maintain presentation standards, and ensure brand expectations are met.

The role requires prior supervisory experience in fast-paced retail, strong communication, and attention to detail. A proactive, team-focused mindset is essential to uphold the company values and drive store performance.